Terms of Use

These terms and conditions, hereinafter referred to as the ‘Terms’, are intended to govern the relationship between AISMONYA Ltd., hereinafter referred to as the ‘Provider’, owner of the website ourplacezornitsa.bg, hereinafter referred to as the ‘Website’, and each of the users of the Website, hereinafter referred to as ‘User(s)’, regarding the usage of the Website by the User.

I. Provider Information

  1. Company Name: AISMONYA Ltd.
  2. UIC 208238087
  3. Registered office and address: Zornitsa village, Chepelare Municipality, Smolyan Region
  4. Business address: 4857 Zornitsa village, Chepelare Municipality, Smolyan Region
  5. Contact information: +359889 306 999, Email: info@ourplacezornitsa.bg

II. Supervisory Authorities

  1. Commission for Personal Data Protection (CPDP): Sofia, ZIP 1592, Prof. Tsvetan Lazarov Blvd. 2, Phone: +359 2 915 35 18, Email: kzld@cpdp.bg, Website: www.cpdp.bg
  2. Consumer Protection Commission: Sofia 1000, Slaveykov Square 4A, floors 3, 4, and 6, Phone: +359 2 980 25 24, Hotline: 0700 111 22, Website: www.kzp.bg
  3. Commission on Protection of Competition: Sofia 1000, Vitosha Blvd. 18, Phone: +359 2 935 62 22, Email: cpcadmin@cpc.bg, Website: www.cpc.bg

III. Definitions

  • Provider – https://ourplacezornitsa.bg and its subdomains
  • Service – Short-term property reservations
  • Reservation – A selected short-term booking for holiday stays. Reservations can be made online or via inquiry
  • Client/User – Anyone who has purchased or placed an order through the Provider’s online store
  • Prices – Clearly marked under each package, in BGN including VAT

IV. User Rights and Obligations

  • Users may browse services, make inquiries, and place reservations
  • A 50% deposit is required at the time of booking
  • Accurate personal and trip data must be provided
  • Cancellation is allowed up to 14 days before the start date; deposit may be refunded within 12 months if not used
  • Users are responsible for verifying property details and reporting damages
  • Users must not copy content, overload the system, or distribute harmful software

V. Provider Rights and Obligations

  • Provider is not responsible for how users use the service
  • May suspend or terminate services for violations
  • Not liable for software/hardware damages or data loss
  • May collect and use user data in compliance with GDPR

VI. Service Features

  • Browsing, sharing content, and making inquiries
  • No automatic contract is formed by sending an inquiry
  • External linking is for user convenience; not under Provider’s Terms

VII. Intellectual Property

  • All content is Provider’s intellectual property or lawfully used
  • Unauthorized use is prohibited
  • Use of trademarks requires prior written consent

VIII. Miscellaneous

• Content is for information only and not legal advice
• Provider not liable for actions taken based on site content
• Terms effective from April 15, 2025
• Changes may be made without notice; use of the site indicates agreement to the Terms